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Consent Notice

Consent Notice

Apothecare Specialities Private Limited
Notice under Section 5 of the Digital Personal Data Protection Act, 2023, read with Rule 3 of the Digital Personal Data Protection Rules, 2025
Version 1.0 | Effective from 05.10.2026

Apothecare Specialities Private Limited (CIN: U47720KA2025PTC204484, registered office at 1st Floor, No. 63, M S Ramaiah Road, Gokula Extension, Mathikere, Bengaluru – 560 054) is asking for your consent to use the information listed below for the specified purposes, and for nothing else.

1. What We Will Collect, and Why

Information What We Will Use It For
Your name, mobile number and email address To create your account, confirm your order, and contact you about it, including order-status updates on WhatsApp.
Your delivery address and billing address To deliver your order and raise your tax invoice.
Your prescription, patient name, and doctor's details For prescription verification by our Registered Pharmacist before dispensing, and to maintain registers required under the Drugs and Cosmetics Rules, 1945.
Medicines ordered, order value, delivery/return status To supply your order and maintain statutory books of account and tax records.
Payment mode and gateway transaction reference To collect payment and process refunds. We never see or store your card number, CVV, or bank credentials.
Login identifier and cryptographic password hash To let you sign in securely. Passwords are never stored in readable form.
IP address, device/browser details, pages visited To maintain site security and detect fraud. Analytics cookies are set only if permitted.

2. Your Choices

3. Withdrawing Consent and Exercising Rights

3.1 Withdrawal: You can withdraw consent easily at any time via My Account → Privacy → Manage Consent or by emailing privacy@apothecare.in. Withdrawal does not affect past lawful processing or statutory records that law mandates us to keep.

3.2 Your Rights: Under the DPDP Act, you have the right to access a summary of your data, correct/update records, request erasure where permitted, nominate representatives, and file grievances free of charge with responses within 30 days.

3.3 Age Restriction: The Platform is intended for individuals who have completed 18 years of age. If a user is found to be a child, processing is discontinued unless verifiable parental consent is established.

Apothecare Specialities Private Limited 1st Floor, No. 63, M S Ramaiah Road, Gokula Extension, Mathikere, Bengaluru – 560 054, Karnataka, India
Data Protection Officer: Smt. Pushpa S | privacy@apothecare.in
Grievance Officer: Sri Sunil Kumar S, CEO | ceo@apothecare.in | Phone: +91 63649 03613
Access our full statement in our Privacy Policy. Multi-language selector available in the header and footer.
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